Technical support

Technical support is a service used by ICT companies used to help solve problems with customers purchases.

Table of contents

1 Types of support 2 Coverage of support 3 Cost of technical support

Types of support

Technical support can happen in various mediums, including e-mail, telephones, applications, faxes and technicians

Coverage of support

Technical support varies depending on the range of posibilities. Some things are not supported in lower levels of support can be supported with higher service levels.

Cost of technical support

The cost of support can vary. Some companies offer limited free support when their hardware or software is purchased, others charge by premium rate telephone calls. Others offer support contracts, which charge for the amount of support.

This article is a stub. You can help Wikipedia by [ expanding it].